Non-attendance and rescheduling of free consultations

Our consultations consist of a full clinical assessment (FCA) with one of our Clinicians. So that valuable clinical time isn't wasted we do ask that you let us know with more than 24 hours notice if you can't attend your consultation.

• If you need to re-arrange your consultation and let us know with more than 24 hours we will be happy to arrange this for you.
• If you do not attend your consultation, and want to reschedule or cancel the appointment for various reasons, then the £130 consultation fee will be charged.

Non-attendance and rescheduling of post-surgery appointments

After surgery it is obviously very important that follow up appointments are attended to check that your healing and prosthetics function. Please let us know with more than 24 hours notice if you can’t attend or need to reschedule one of your post- surgery appointments.

• If less than 24 hours notices or if you don’t attend a post-surgery appointment then a £150 charge will be incurred.